See what our clients are saying!
Kayetta G.
Audrey and Kai at Granite Escrow & Settlement Services were an absolute delight to work with. Their exceptional responsiveness and proactive follow-up ensured a smooth signing process. I truly appreciate their attention to detail and commitment to keeping me informed every step of the way. Looking forward to more collaborations with Audrey and Kai in the future.
Kylie D.
I have worked with Tressa and Lynn's team on several escrows now and ALWAYS have an incredible experience. Their professionalism, knowledge and promptness are something I look forward to every time. I know the escrow will always go smoothly when they are on the transaction. Thanks so much Lynn and Tressa! -Kylie and WeRevive Team
Chris B.
I had a great experience working with Audrey and Kai. They provided excellent service and communication. I would recommend working with them on future transactions.
Donna H.
THE Best team! We recommend them 100%! Thanks for the exceptional service! Give them a call today!
Todd T.
Granite is very responsive and thorough! I'm very much looking forward to working with them again!
Charlie S.
Julie and her team were nothing short of fantastic! Prompt responses, thorough lender packages and an accommodating experience all around. I highly recommend Julie & Granite Escrow to anyone looking to buy or sell real estate! First class service and experience!
Shahrzad Z.
I bought my current property with the help of Granite Escrow. They were very professional. Every time I called, they responded right away. Whatever documents and information I required they provided right away. I was very happy with their help.
Moss B.
Jenna was a pleasure to work with. She was quick to respond to my questions and professional throughout the process. We were able to sell our home in time so that we could close on buying our new home. Thank you Granite Escrow! Highly recommended!
Lori B.
Excellent team with excellent, fast and efficient service!
YL S.
I have bought and sold over 30 homes. I have LOTS of experience in dealing with escrow companies. I can tell you, Kai Wu Escrow Officer/Branch Manager was/is the BEST escrow officer I have dealt with, hands down. I am bring all my business to Kai Wu!! You will be in good hands with her.
KarenLin T.
This is a shout out to the MVP at Granite Escrow in La Jolla, Jason Torralba. As a real estate agent and investor, I have tremendous peace of mind knowing that Jason is handling my transactions. He's been in the escrow business for over 15 years. His work ethic, industry knowledge and experience has translated into smooth transactions, minimal hassles, and great service for clients and agents. I look forward to continuing to work with Jason and his team!
Marina M.
Harlene Dunn & Cheyenne Dunn are the most reliable, dedicated and professional people in the industry. If only everyone had the same approach - it would be an absolute pleasure to make deals & run the world with people like that alongside. Best experience ever 100%!
Haim P.
I dealt with Tami Darling, who held my hand through a most difficult Refi process that lasted almost a year. She cheerfully went above and beyond the requirements of the process inasmuch as she straightened out the changes in the trust/ estate documents and completely cleaned up the title. She was absolutely much more wonderful than I could have imagined.
Kerry K.
This Escrow Company is BEYOND amazing. Kai Wu is my escrow officer and I consider her and Jessica Stafford VERY valuable members of my team.
The support I get from these ladies with my escrows facilitates a very smooth process for all parties.
Kai & Jessica are always there to answer questions and to help clients with their transactions. I honestly couldn't imagine using anyone else. I wish all escrow officers were as knowledgeable, professional and hard working as Kai. In all my years in real estate, I have never met a better escrow officer.
Nancy A.
Granite Escrow offers exceptional escrow services. I have worked with Harlene and Cheyenne on several escrows and find their knowledge and their attention to detail to be superior. They are very prompt in communicating and making sure that all parties are kept informed to provide a seamless escrow experience. I highly recommend Granite Escrow, Harlene and Cheyenne.
David L.
I am writing to share my positive thoughts on Branch Manager, and Escrow Officers who have been great to my family. Specifically, Kai, Adella, and Audrey. We decided to utilize Granite Escrow the pass month while my parents started their search for a home. I relocated to the San Gabriel Valley last year from the Bay Area and my parents soon followed suit. Long story short, a lot has changed in the pass year. With that said, Granite Escrow has been able to help us with the questions we sought after. They are very professional, and most of all were sympathetic to our needs! My parents decided to put a hold on the house search as they want to make sure the next house fits. With that said, I wanted to make sure Granite Escrow was acknowledged for her efforts and positivity! A lot of respect to her hard work and I want to share this review, as a formal recommendation for buyers who are looking for a trusted resource.
Dan A.
Hello all, I strongly endorse Granite Escrow for all real estate related transactions. Jason is amazing at facilitating my needs an is super responsive. Jonna is highly recommended as well as per her experience in the industry, professionalism, attentiveness to her clients. I wouldn't trust anyone else. The safety and security of their system is impeccable also. Best, Sebastian Valemont SValemont Investment Group LLC 619 867 6355
Amanda P.
We have used Jenna at Granite Escrow 4 times, twice with a realtor and twice as a FSBO. Not only is Jenna personable and quick, she will outline what is needed and keeps the transaction flowing/moving. With every transaction, we have run into issues (unrelated to Escrow), and Jenna has even helped us strategize together. When you work with Jenna, you feel like she is personally invested in your transaction and wants to ensure the transaction closes on time. Jenna is smart, a hard worker, communicates well and she is the definition of team work. I would highly recommend Jenna to all my friends as I will not use anyone else. Jenna has YEARS of experience and it shows.
Ron P.
I've been in the mortgage business for over 30 years and have worked with good escrow officers and not so good escrow officers. Kai was absolutely fantastic. This transaction was not for a customer but for me personally. While I handle purchase transactions on a daily basis very seldom is it personal. Kai came highly recommended and her service even exceeded those expectations. Kai made herself available at all hours of the day and even on the weekends. Kai returned phone calls and emails in a timely manner and even prepared an estimated settlement statement on a Sunday for me to be assured of my cash proceeds prior to making an offer on another property. If your looking for a escrow company / officer, look no further than Kai at Granite escrow.
Jessica S.
Safety first in the office & Kai and her team always communicates when clients need support on their escrows. I've worked with the Beverly Hills team and glad to now be working with Kai in Pasadena.
DJ A.
I recently used Granite Escrow in Laguna Woods. Booby B was on the other side of the deal and an absolute nightmare to deal with. To be quite Frat an absolute idiot. Lori and her team are extremely knowledgeable in a very complex area of real estate, they have more experience than any other company, their security and detail is exemplary and unlike other companies offering kickbacks and other frills to the agents, this companies has honestly integrity and professionalism. I highly recommend them.
Ani A.
Julie M. our Escrow Officer has been absolutely incredible. She has continued to go above and beyond for us in every way possible. Julie is quick to answer questions and never fails to provide answers in simple terms to us. She's incredibly organized and always well informed. We feel so lucky to have been assigned Julie M. I can't imagine going through this process without her.
Anthony Maggio
Working with Tami Darling was an absolute pleasure and helped our loan process go as smooth as possible. She is always very responsive and I would recommend her services to anyone handling real estate transactions.
Liz A.
I had the pleasure of working with Amie Won on a recent transaction where I represented the buyer and I have to say she did an impeccable job.
During these unprecedented times many companies are adding and increasing their fees and with the demand for refinances and purchases sometimes you experience companies that take longer to respond, longer to close, more mistakes might happen but this escrow company and Amie did not do any of those things.
Amie was very professional, great with communication and ensured that all parties were up to date on the process. She also followed up as well as the owner of her company at closing which truly shows how great the customer service is.
Did I mention that I had reached out to Amie after hours and she answered? She truly went above and beyond.
Isaac G.
I was delighted to have done my transaction via Granite Escrow. I found all team members, Cheyenne, Harlene, and Jade, very professional, accurate, experienced, and pleasant to work with and will be making referrals to family and friends for them.
Greg T.
We used Jenna and Granite Escrow to sell our home in Costa Mesa recently and everything was handled in a very timely and professional manner. Selling and buying a hone can be a struggle at times with all the paperwork but Jenna and her crew were always courteous and never added stress or pressure to us during this stressful time. Also, the notary that Jenna sent to sign documents was prepared and masked up for COVID which made us feel further at ease. I'd highly recommend Jenna and her team at Granite Escrow to anyone buying or selling a property.
Jason S.
Having worked with Granite Escrow, and specifically escrow officer Amie Won, on numerous transactions, I have been extremely satisfied with her service, professionalism, and attention to detail. Amie's commitment and work ethic has lead to a valued partnership with our company and her. I highly recommend Granite Escrow for your transaction needs.
Jonathan Z.
I am in the middle of an escrow from hell and wanted to take the time out to write a review about how AMAZING Amie Won has been. I've used her before on a few escrows, but never really appreciated how hard she works for her clients. She really has my best interest at heart and takes the time to make me feel like my escrow is the most important one. I will only be using Amie and granite escrow for all future deals and I highly recommend everyone else do so as well. Thank you again Amie for your honesty, expertise and really going the extra mile.
Nema V.
I had a really great experience with Amie. She was responsive, nice, informative -- all of the things I assume you want when going through Escrow. I went to her office to sign docs, she made that process pretty easy. Overall, for having gone through my first home sale, there were several times that I was thankful to have Amie on board.
Paula P.
Amie Won and her team were true professionals in every respect. They moved our escrow along efficiently and explained everything along the way. Amie responded to all my questions (even on Saturday!). I would definitely recommend Granite Escrow!
Carlie Y.
I've worked with Amie for several years now on multiple transactions. She is diligent, provides great service and really understands the intricacies of complex transactions that we undertake. I've never been disappointed with her and recommend her services to my clients and investors.
James C.
I've been working with Granite Escrow Beverly Hills for years. Amie has been my go to Escrow Officer for good reason. She's always available for me and definitely has extensive knowledge in her field. She treated my clients with care and executed the transaction flawlessly. I would gladly recommend Amie Won to anyone looking for a professional, knowledgeable, responsive, and dedicated escrow officer.
Steve L.
I am a consumer that recently closed a refinance through Granite Escrow and it went very smoothly. They were very responsive and sent notaries to my house both times they needed documents signed (once they came out on Sunday). Just FYI the only reason we needed additional signatures was because of loan requirements from my solar system.
The interaction that prompted me to write this review was regarding my property taxes. They were paid through escrow but when I checked the county website it didn't show them as paid. I emailed Tami at 7:00pm asking about it and didn't expect a response until the next day. She replied at 8:30pm to let me now the payment was sent and that it can take weeks to show on the county site. The next morning at 8:45am she sent me supporting documentation to show me the payment was made a few weeks ago. I didn't ask for that extra information, but when I checked my email this morning it was a pleasant surprise.
I'm old school in my expectation of good customer service and Tami exceeded mine
Renee W.
Granite Escrow is an incredibly client-friendly escrow business. I recommend them to all of my clients because of their personable, customers-first attitude.
Michael S.
I would like to thank Finnae and Gina for doing such a great job with the closing of our loan! Wonderful service and so responsive. It can be a harrowing experience closing a loan, so when your escrow company and the staff go the extra mile, it is so appreciated. Thank you also to Kim C. for going the extra mile and recommending a lender and then following through with closing! We would totally recommend Granite Escrow and Settlement services! Thanks all again!
Jasper L.
Mark Mattes did an amazing job assisting me with the whole escrow process. He was very detail-oriented, has superb customer service skills and has prepared all documents for me to sign at once... hassle free! He made the whole process very convenient for me. Besides being very professional, he is very personable. I like doing business with someone whom I feel like I've known for quite sometime. Will definitely do another business with him when I purchase another home!
Mike J.
First time User of Granite and Finnae Lanni & Gina in the Irvine office. We closed on time and with great care and response . I would definitely use again . Showed great local knowledge and no question they both care and know the Escrow Business . Handled Both sides & Clients of my transaction with friendly , explaining conversations . Thanks Mike Jones Broker The Biz Sales & Property Management DRE # 01384209
Heidi Davis
The minute I put a property into Escrow, Cory uses her expert knowledge to get the transaction completed easily and effortlessly. She is the neutral 3rd party ("Switzerland" I call her) that brings together all parties in the transaction. She communicates with both the buyer and the seller in the transaction, making sure that each side is providing proper information as it becomes due, as well as handling all monies and aspects of the transaction. She does it all in a wonderfully friendly manner, and even though each transaction is different, Cory adjusts to fill any need. Cory has the honor of saying those final words that all buyers & sellers want to hear when a transaction has come to an end - "We're Closed" and there's truly no one better to pass that on!
Paul M.
Jenna Dannelley and Julie Parker just joined this company, I am a real estate sales agent and have been using this team for years. They are not only a delight to work with, I cannot think of a more thorough team, including weekends that will work with you, especially problem solving anything that may arise, and there are things that come up in this process. If I could give them a 10 star review I would :-)
Anthony Maggio
Working with Tami Darling was an absolute pleasure and helped our loan process go as smooth as possible. She is always very responsive and I would recommend her services to anyone handling real estate transactions.
Dany V.
My experience with Granite Escrow is only as a vendor who provides mobile notary services, having said that I feel that they provide great service to their clients ; they are quick and efficient in paying for my services and their loan documents seem to be accurate and printed up on time. Cheryl , Teri and Amie are escrow officers that I have worked with and they all do a great job !
Nema V.
I had a really great experience with Amie. She was responsive, nice, informative -- all of the things I assume you want when going through Escrow. I went to her office to sign docs, she made that process pretty easy. Overall, for having gone through my first home sale, there were several times that I was thankful to have Amie on board.
Bet R.
Granite Escrow is very professional and knowledgeable when it comes to handling the transaction of your home. Mark Anthony is a charm, super intelligent and very diligent with getting all the right information to have a successful close. More escrow officers should aspire to be just like him.
James H.
Amie Won of Granite escrow was superb in our multifamily deal. She kept everything running smoothly with no hiccups until close. My clients were very pleased with her level of service. Highly recommended!
Eric H.
Working with Cory and Julie at Granite Escrow was a dream come true!! Their communication was amazing! They are experts at planning ahead and anticipating the next step in the process! Truly amazing to work with there team, I look forward to many many more transactions to come!! Keep up the good work!!
Brenda M.
I love Granite - Tami & Heidi & Cory are all awesome & so great to work with. I sell about 20 - 25 properties per year in Corona del Mar and Newport and am always beyond ecstatic when our Escrow company is Granite. They are responsive and on it - very customer service-oriented. I've read the poor reviews and they are all very old - I actually had a bad experience myself years ago with an Escrow Officer there that's long gone, so I understand, but things have definitely changed for the better. Much better. Tami actually saved a deal when the other agent went off the deep end, and I've always been grateful for that. I truly enjoy working with all of them and look forward to many more smooth transactions!
Nina C.
AMIE WON is the best! Had the best experience with her! Super professional and goes above and beyond for her clients! I've referred her many colleagues from my agency and all have had only positive feedback!
Charles B.
My name is Charles Brady and I am a loan officer who recently closed an escrow where the listing agent used Granite Escrow for the transaction. I wanted to write this review to highlight the escrow officer, Charity Skore, amazing work ethic. She was such an amazing escrow officer on this file and truly showed that she cared for both the seller and buyer sides. The smooth closing at the end was truly due to her hard work.
Mark S.
The service provided by Jason and his team was exceptional. As out of town sellers of a property held in trust, their knowledge, competence and seamless process was essential and truly appreciated. I highly recommend Jason and Granite Escrow to anyone closing a property in the La Jolla area.
Corey S.
We had the pleasure of working with Geoff on a closing for one of our clients. As a lender, we always appreciate an escrow officer who is great at communicating and one that is on top of his/her file. Geoff exceeded our expectations. He raised the bar for future escrow officers and couldn't recommend him enough. Thanks Geoff!
Genie M.
Tommie Griffon is awesome! She handled my home purchase transaction with great attention to detail. Ms. Griffon's follow through on the countless escrow needs for my 1031 exchange were many and she went above what is expected.
John P.
As a long time client of Granite Escrow you will not find a better full service escrow provider. Their team of professionals go above and beyond for all their clients exceeding all expectations. if you need escrow services, look no further than Granite Escrow.
Lynn Y.
I recently closed an escrow with Laura. She was working with an out of state Buyer which can add additional challenges to any real estate transaction. Laura's consistent communication and attention to details allowed for a smooth transaction and we were able to close on time and without any hiccups. I look forward to working with Laura again.
Evelyn K.
The team at Granite Escrow made the home buying process so simple and straightforward, which as a first time buyer helped so much! We closed escrow early and it's clear to see why - both Jenna and Jess are incredibly knowledgeable and kind. I absolutely recommend their services!
Harry K.
I can assure anyone needing an escrow that Harlene and Cheyenne at Granite Escrow are exceptional at what they do. They are professional, efficient, available, excellent communicators and they are kind! I would use them again and I suggest you do too!
Lori W.
Absolutely amazing, 5-star service! Granite Escrow is incredibly responsive and spent time to review the forms with me - it was very much appreciated! I've used them twice and will continue to use them and refer them to the people I care about.
Barbara A.
The sale of my property was effortless. Any questions and/or concerns I had were immediately resolved by Justin. He was extremely competent, professional, friendly and knowledgeable! I love doing business with capable people! They will definitely be my go-to when I need any more real estate undertakings. Thanks much!!!!
Allen M.
They did it again! Jenna and Brooke at Granite Escrow (NPB) are amazing. Once again they assisted with a home that closed on time with no delays. They are efficient, detailed, a pleasure to work with and always deliver. Thank you for your efforts and always being available by phone and e-mail on weekdays or weekends!!!!
Sara L.
I had a great experience working with Granite Escrow and especially Jenna - super efficient and quick to respond to any of our questions. We were always informed in the process. Overall, Granite had competitive rates during our closing and all the associated escrow costs that went with it. Our agent recommended Granite Escrow, and we're glad we went with them!
Allen M.
Jen and Brooke are amazing. Can't wait till my next home sale to work with them again!
Angela C.
Jason at Granite Escrow is a REAL Pro! I just closed escrow and whole process was extremely smooth. Calls and emails were returned very quickly everything was handled with extreme professionalism and accuracy. This is the kind of service that keeps agents coming back time and time again. Thank you Jason!
Sunny A.
Kai is THE best! I've worked with 5 different escrow officers and she is by far the best! All my transactions with her have been super smooth, prompt, and no delays. She's super professional and easy to work with. She gets everything done within our timeline. She has everything ready to go and I don't have to constantly call to make sure she has everything handled, unlike my past escrow officers, which was pain in the butt. I love that I can focus on my job and not have to worry about escrow getting things done. I highly recommend Kai!!! Okay
Kathy M.
I have had the pleasure to work with Lynda Bacon. Not only is she amazing but she is very quick to reply. I highly recommend her and this company. As an insurance Agent I work with several escrow carries and trust me when I say she one of the BEST I have worked with. Give her a call 760-518-7094.
David F.
Jason and the entire team at Granite Escrow did a fantastic job handling my transaction! Jason went above and beyond when he met me personally to sign a second set of loan docs that if not signed, would have posed a HUGE issue for me. I HIGHLY recommend Granite Escrow!
Cynthia F.
Jason at Granite made selling, organizing, keeping track as smooth as one could ask for. He was on top of every detail and was so quick to respond and keep the ball rolling. He handled several of our properties this Spring 2021, and each one of the closings were on track on his end. It was a pleasure to work with Jason at Granite Escrow. Jason is knowledgeable, Kind, eager, in a good way and organized. I would highly recommend him for your Escrow needs.
Crystal C.
I have worked with Kai, Jessica & their team on multiple transactions (10+) and they are always on top of what needs to get done and when. They are professional and there when you have questions. As a Broker, I rely on the 3rd parties I choose to work with to be professional to my clients and myself which is why I love working with Kai, Jessica & team! If you want someone who is reliable and cares about your time and business/home as much as you do, then choose Kai!
Kevin R.
Just closed escrow early, what a breeze! Working with Jenna Dannelley was really fantastic!!! During escrow, communication is key. Jenna and her team kept me updated during the entire process. In addition, they let me know well in advance when they were in need of something to allow me plenty of time to get it to them. Impeccable service the whole way through. I HIGHLY recommend working with Granite and specifically Jenna!!!
Deb S.
I know Kai personally and professionally for several years; she is the only person I trust to handle escrows for me and my clients. Kai goes above and beyond for her clients even if that means working nights, weekends and holidays. What I really appreciate about Kai and her team is that they get the job done right the first time. I don't have to worry about missing documents or missing signatures. Kai is worth every penny and I wouldn't imagine working with any other officer.
Ronnie K.
Jason was great! We are a local mortgage team in Carlsbad and work with tons of Escrow companies everyday. This was the FIRST time an Escrow Officer has called me prior to closing to confirm everything was set up for closing. Great job Jason! I look forward to working together again.
Helena N.
I have been working with Jenna Dannelley for a while and she has been constantly delivering great service, above and beyond what I have experienced before. It is easy to impress one of two of my clients, but all of them? Not so easy. It has been a true pleasure working with her, not to count her efficiency, knowledge and dedication! All of this comes with a beautiful smile... I simply love Jenna
Alison W.
Cory Schwab is the best escrow officer you can use. Her professionalism and communication are always fantastic. When we are in escrow with Cory we don't have to worry about anything slipping through the cracks as she is always on top of every detail. Alison Winston Winston | Sturman Group
Kelly S.
Lori Wurzel was our escrow officer and she was instrumental in moving our escrow along during a particularly difficult time...COVID-19! Our escrow closed on 10/14/2020 45 days late, but not due to Granite Escrow. My husband and I have 50 years of combined experience as mortgage lenders with 2 major banks, and no one could have expected the delays and complications we experienced due to COVID. I see a previous review and have to remind everyone, it is not the responsibility of the escrow company to explain the process, rather it is your realtor, mortgage lender and in our case the homeowner association at Laguna Woods Village. Unfortunately for us, the HOA was shut down for an unreasonable amount of time, creating a backlog and unnecessary delays because of poor administrative procedures. This is not escrow's fault, and our escrow team was extremely helpful in bridging the issues with all the parties. If you are purchasing or selling in Laguna Woods Village, we highly recommend LORI WURZEL and her team at GRANITE ESCROW. They are professional, highly knowledgeable of all the nuances of Laguna Woods Village, and easy to communicate with throughout the process. Most of the time, Lori answered the phone on the first ring...very unusual in our business. Job well done Lori! Escrow is always the unsung hero in our business. Thank you for your expertise and guidance, Dolores, William and Cynthia Stage
Joe W.
I had a great experience with Granite escrow. Stacy is a top notch Escrow Officer who stays ahead of every detail. Everyone there is super friendly and they made everything clear and easy throughout the entire process. I would definitely us Granite escrow again for my next real estate transaction.
Lori B.
Jenna has helped us on several transactions, and with her in charge of the important things that have to be done, it is one part of buying and selling that is absolutely stress-FREE!! Jenna provides such great comfort...completely proficient, super responsive, thorough, friendly, and knowledgeable. Whether it is your first deal with her or one of many, she treats your transaction as the most important one she has--truly a wonderful partnership! I highly recommend Jenna!!
Andy Cruz
Granite Escrow! Closing my most recent refinance like it was a piece of cake. Jennifer and Shari working along with my clients + internal staff - Knocked this out with ease. What I liked best is that we were all on the same page the whole time. No guessing about next steps, who does what, when will this close, etc...ALL parts were clear, professional, and handled with great care. You really made this easy, so more are coming!
Tom C.
From beginning to closing Granite Escrow took great care of everything for us, with class and efficiency. Jenna Dannelley was a dream to work with! We have bought and sold many houses over the years but this one was especially challenging as we were on the east coast selling our property in Southern California. Jen did her magic and it turned into a painless stress free experience. Without hesitation, I highly recommend Jenna and her team at Granite Escrow! Tom and Laura C Westfield, NJ
Carol H.
Jenna was fantastic - so efficient and proactive. Always positive and constantly kept up updated. Highly recommend.
Rachel G.
We had a fantastic experience. The process was smooth and quick and Amie was easy to work with.
Jessica L.
A year ago we purchased a home and Amie Won was our escrow officer chosen by the seller's agent. My previous line of work was in mortgage processing then underwriting so I know how the basic flow of the loan should go. Although I was not happy with many aspects of the purchase (mostly lender's hiccups) I was very happy with the speed and professionalism from the escrow officer. She might not overly greet you with praises of your new home or small talk but she is prompt and her service was fast. She told us exactly what we needed to get to her and what time frame we were working with. She made our closing smooth and prompt. When we sell or purchase again we would happily use Granite thanks to Amie.
Dany V.
My experience with Granite Escrow is only as a vendor who provides mobile notary services, having said that I feel that they provide great service to their clients ; they are quick and efficient in paying for my services and their loan documents seem to be accurate and printed up on time. Cheryl , Teri and Amie are escrow officers that I have worked with and they all do a great job !
Jason S.
Heidi was absolutely incredible from start to finish. Super knowledgeable, always available, and made the process remarkably easy. Thank you, Heidi!
Wally W.
I had the pleasure of using Granite Escrow when selling our latest home. They were referred to me through my broker and our Escrow Officer was Amie Won. This is our 3rd home that we had needed an escrow company but first time using Granite Escrow. They are by far THE BEST ESCROW COMPANY that I have used all due to Amie Won. Not only was Amie professional, thorough and experienced. She made the whole process go seamlessly without any issues. Everything was made easy by using their secure email, she responded back quickly with any questions that I had. Every time when documentations needed correction because of change in sale price or other issues that I had, she was on top of it. I cannot recommend Amie enough. Seriously if you are looking for an escrow company you have to use Granite Escrow and ask for Amie. She will make your life easier. The other escrow companies that I have used in the past looking back seemed very elementary after dealing with Amie. And most importantly I got my money transferred ridiculously fast. Thank you Granite Escrow. Thank you Amie!
Brenda M.
I love Granite - Tami & Heidi & Cory are all awesome & so great to work with. I sell about 20 - 25 properties per year in Corona del Mar and Newport and am always beyond ecstatic when our Escrow company is Granite. They are responsive and on it - very customer service-oriented. I've read the poor reviews and they are all very old - I actually had a bad experience myself years ago with an Escrow Officer there that's long gone, so I understand, but things have definitely changed for the better. Much better. Tami actually saved a deal when the other agent went off the deep end, and I've always been grateful for that. I truly enjoy working with all of them and look forward to many more smooth transactions!
Eric H.
Working with Cory and Julie at Granite Escrow was a dream come true!! Their communication was amazing! They are experts at planning ahead and anticipating the next step in the process! Truly amazing to work with there team, I look forward to many many more transactions to come!! Keep up the good work!!
Dave G.
Megan Oliva is an escrow officer at Granite Escrow in Mission Valley of San Diego. I would highly recommend her and have done numerous deals with her over many years. I have known her for nearly 15 years and I am still with her. She is my "go to" person and I am confident she will take great care of you. When problems arise, she is intelligent about resolving them quickly. I am in the real estate industry as a realtor and have worked with many different escrow officers. None of them have measured up to Megan. In my experience, often escrow gets the blame for things but it is really not their fault so remember that when you are reading reviews on any company. I feel very fortunate to have Megan Oliva and Granite escrow on my team of people!
Alejadro V.
It was a great experience working with them. I would strongly recommend them. - Nazario Juarez
Ed C.
A quick thank you to Granite Escrow & Escrow Officer Megan Oliva. I've used multiple escrow companies in the past 20+ years and have found Granite Escrow to be the best in the business. Megan has handled my escrows for over 12 years and she has been in the business for even longer. I can honestly say she is the most competent, professional and organized escrow officer I have ever worked with. She is knowledgeable, responsive, and trustworthy. Her thoroughness and guidance has been invaluable. I look forward to using Meagan and her team in many more transactions in the years ahead. As a Realtor, I highly recommend Megan Oliva and Granite Escrow to all of my clients and to you. Thanks again! |
Justin K.
This is the second teal estate transaction I've worked with Mark on - on both occasions he was supremely organized and efficient. I can't overstate how much peace of mind there is knowing that Mark is on our side for the title and escrow process - we know his attention to detail and professionalism mean we get things right the first time. If you're looking for a highly responsive, composed professional who will maximize turnaround and minimize stress I can't recommend Mark highly enough.
Jenny P.
Mark A. Mattes was INVALUABLE during my very quick close. As I was stuck in meetings all day, he even drove from Beverly Hills to Torrance during rush hour so that I could sign the documents in time for the lender. He was professional, supportive and obviously hard working during a very stressful time. Thank you Mark!
Lisa M.
This is an awesome company! They have been so supportive throughout the sale of my condo. Jason (a very cool guy) actually went out of his way to meet with me at a location that I chose to discuss the paperwork and all the questions that I had. They have emailed me repeatedly with up to date information and have always responded quickly to my emails. I highly recommend them!!! It's so nice to trust people during a very stressful time!
Jonathan Z.
I am in the middle of an escrow from hell and wanted to take the time out to write a review about how AMAZING Amie Won has been. I've used her before on a few escrows, but never really appreciated how hard she works for her clients. She really has my best interest at heart and takes the time to make me feel like my escrow is the most important one. I will only be using Amie and granite escrow for all future deals and I highly recommend everyone else do so as well. Thank you again Amie for your honesty, expertise and really going the extra mile.
Paula P.
Amie Won and her team were true professionals in every respect. They moved our escrow along efficiently and explained everything along the way. Amie responded to all my questions (even on Saturday!). I would definitely recommend Granite Escrow!
Renee W.
Granite Escrow is an incredibly client-friendly escrow business. I recommend them to all of my clients because of their personable, customers-first attitude.
Rachel G.
We had a fantastic experience. The process was smooth and quick and Amie was easy to work with.
Lauren G.
I worked with Charity Skore on a recent purchase in Lakewood. This was a unique property and the particulars were new to me. Charity was helpful and attentive through the entire process and it made the entire transaction very smooth. Thank you Charity!
Tisha M.
I loved working with Jenna Dannelley over at Granite Escrow who helped stream line our entire process of buying our first home. She made something so big and scary look simple and easy. She told us what do every step of the way. The Granite escrow team were all nice and approachable and never hesitated to answer any questions. They are the best in the business. I will use them in the future to sell our home and purchase another when the time comes again.
Donna K.
As a mortgage broker in the business for 34 years, I have worked with countless escrow companies, and Granite Escrow and Kai's team are the best there is! They went above and beyond to get our 14-day purchase escrow closed on time, including working late into the evening and being available by cell phone after hours. The communication flow was excellent, fast, and dependable. Special kudos to Kai's assistant Audrey!
Bryn B.
My partner and I were first time home buyers when we worked with Kai and Audrey at Granite Escrow. The whole team was fantastic. We had endless questions, and they were always readily available to answer them, always meeting us with patience and very helpful responses. We had a very smooth process and could not recommend Granite Escrow enough - thank you!
Jack G.
Kai is the best!! She is an extremely knowledgeable and proficient escrow officer. I've had the pleasure of working with her over the past 3 years and every time I deal with her the process gets smoother and smoother. The attention to detail, thoughtfulness, and availability she demonstrates is truly second to none. There is no time of day she is not available to answer a call or to address my concerns. I would highly recommend working with Kai if you're looking for a reputable escrow officer. You can't go wrong.
Laura B.
Lynn Yockey was fabulous to work with! She assisted with the sale of an Imperial Beach condo and she made everything so easy for my clients and I. On top of her great communication throughout the entire transaction, I appreciated her always providing updates and finding out the answers to my client's questions as soon as she could.
Thanks so much, Lynn! Looking forward to working with you again.
Laura Bentley
John and Melissa S.
Working with Ryan King on a recent transaction was a breeze. He had good communication, set realistic expectations, and closed on time.
Steve B.
We just closed on the sale of a residential property. The exceptional team of Wendy Pino and Bonnie Klein handled our escrow. I have been involved with numerous real estate transaction in multiple states, and Wendy and Bonnie are by far the best escrow team I've experienced. I personally know the stress that is placed upon Escrow Officers, especially in today's Southern California market. Wendy and Bonnie were "cool, calm and collected" throughout our escrow, and they provided very quick responses to all of my questions, comments and needs. The escrow was seamless. I will always make it a requirement with any future Southern California transactions that Wendy and Bonnie are designated to handle our escrow needs.
D.H.
Kai and her team are top-notch! Going through the home buying process for the first time, she made it a point to really explain the process to me and what I should expect. No question was too small - she always took the time to answer and thoroughly communicate with me. I felt like she had my back every step of the way and made the escrow close smoothly and on time. I'll definitely be using her and the team again!
Lucky S.
I have been a real estate broker for 20 years. The last two escrows I have had I used Granite Escrow. I would specifically like to commend and recommend Kai Wu and her staff at Granite Escrow in Pasadena. The services she provided were outstanding and seamless. She responded or acknowledged every email immediately and the escrow not only closed on time but funded AND recorded on the same day. Her staff hand delivered my commission check to me by driving from Pasadena to Santa Monica. I will be thrilled to use her office again for my next escrow and highly recommend Granite Escrow Services and specifically Kai Wu. The buyers I represented in this transaction said she was great. They were very happy too. I am very impressed!
Kylie D.
I have worked with Granite Escrow in the past but this transaction I had the pleasure of working with Sophia Liu for the first time and wow did she knock this escrow out of the park! She was so responsive, prompt and organized. You will feel taken care of with Sophia. 10/10 recommend!
Catrina C.
We had a smooth transition selling our house. They communicated everything along the way so knew exactly what to expect. Deborah was very helpful and got our documents ready in timely manner so we could close as planned.
Edwin C.
Kai and her team at Granite Escrow really came through when I needed them the most. Kai and her team showed that they are able to work in the most difficult circumstances and make the best of it as what happened during our transaction. I had a very difficult client to work with and had been previously told by another escrow company to find another company to work with because they could no longer work with them and yet Kai and her team had the patience, understanding, and knowledge to be able to push through a successful escrow with this same client. I will be recommending and working with Kai again for future transactions. Also a big thank you to Jessica for introducing me to Kai and being there to answer questions whenever needed. Very grateful to have met both and will highly recommend them!
Crystal C.
Thank you Kai, Jessica & Audrey for another smooth transaction. This time around when I chose Kai as my escrow officer it was for selling my own home. Being the listing agent and seller I knew I had to choose my escrow carefully so that I would have one less thing to worry about and this is why I chose Kai again as my escrow officer! This was a huge milestone and I am so grateful that they were apart of this transaction. I was first introduced to Kai from my friend Jessica Stafford and since I had worked with Kai and her team on multiple transactions I knew they would be the best for my own home. I can't thank you guys enough for once again making another transaction so effortless. I never had to worry about anything at any point!
Kelly T.
Amie Won was wonderful!! She was very helpful and has great communication. I really appreciate her and Granite Escrow services and would highly recommend to others as well. Thank you for such a seamless process with my Laurel Canyon purchase :)
Robert D.
As a 32 year real estate investor, this was my first experience with Granite Escrow. The service from Jason, Jonna and the rest of the Granite Escrow team was superb! During the escrow period, I was out of town traveling but Jason went out of his way to always take my calls, accommodate my requests and make the escrow process easy for me. Granite Escrow is a very professional organization, and the customer service far exceeded my expectations. I would highly recommend working with Jason, Jonna and the rest of the Granite Escrow Team.
Richard H.
Ms Wu and her team are the ones you call when you want to get some sleep at night. They dot all I's And cross all the T's. Rates are better than most which to me is a breathe fresh air...peace of mind while in escrow is paramount to me at a more than reasonable rate...just beautiful! Thank you Ms Wu
Ziqiu L.
I had a fantastic experience working with Granite Escrow, especially with the escrow officer Cory Schwab. Cory was incredibly understanding, she went above and beyond to answer any questions I have and checked in with me regularly during my first time home buying process. She also has an infectious passion about her work and checked in with me even after the process has closed. She let me know what to expect from her personal perspective and gave helpful advice beyond her usual roam of responsibilities. I would highly recommend Cory Schwab as your escrow officer!
Shazim G.
Working with Kai is the best! I am a mortgage broker by profession, and rarely come along someone so dedicated to customer service as Kai has. She has a whole team in place to make sure everything runs efficiently. She is always there to help me through some difficult scenarios, including my personal ones. I see emails coming from her after hours sometimes, which shows me that she cares about the work she does. I would highly recommend using Kai for all of your escrow needs!
Carrie M.
This is my go-to escrow company! I've now sold a house and refinanced another house twice with them. They have been incredibly organized and efficient in every interaction. A couple of these transactions hit some snags along the way - either because of the buyer or the bank - and Kai and Audrey handled them beautifully so that escrow was never delayed. They even managed to save me additional money on one of them!!! I trust them and know that whatever comes up, they will go above and beyond to take care of it quickly. I will continue to use them for all of my transactions and I highly recommend them to anyone else looking for a top-notch solid company.
Go Bucs Z.
5 stars. What a pleasure closing with Harlene and the Granite team. Instead of creating obstacles and issues like many others, they proactively resolved any potential issues before they became problems. Harlene was beyond responsive and professional. Keep up the good work and we hope to work with you again soon!
Luis M.
Amie and the team at Granite did an amazing job with my recent home purchase - not only were they incredibly professional, but they even helped me close early and refunded fees for services that didn't happen because of COVID. I wouldn't work with anyone else - thank you so much!
Renee P.
I've used Granite Escrow several times over the years to ensure my clients (and my team) are getting the attention to detail, the communication and the solid experience they offer during every single transaction. Just closed again with Harlene Dunn and her team and WOW - Couldn't get any better! HIGHLY RECOMMEND!
Isaac G.
I am grateful to have done business with Granite Escrow. They have a great, knowledgeable, professional, and friendly team. During the transaction, I encountered, Chyenne, Harlene, and Jade all of whom delivered above and beyond. I will definitely recommend them for future escrows.
David H.
Our escrow officer Harlene Dunn Recently switched offices. she is now at Granite escrow in Beverly Hills. I recently had a new listing that was owned by a trust. before we went on the market we want the title company to review the trust to make sure we'd have a smooth transaction. I was feeling really ill one day and drove over in the middle of Covid to their office to drop off the trust. Harlene wasn't in the office however she arranged for one of her male colleagues to meet me. He was very friendly and accommodating. I wanted to just drop it off and go and he enabled me to do that very easily. Highly recommend.
Terri Pontzious
Love working with Granite Escrow! Great service, great people, absolutely the best!
Cynthia Nordskog
Granite escrow is professional, dedicated and on task. I highly recommend them for any escrow services.
Alex W.
I heard about Jenna from a friend who recommended her. My wife and I were buying an off market home without an agent. This was also our first home purchase, so I was a little concerned about not using an agent. But Jenna was the perfect quarterback for the process. She kept us in the loop constantly, checking in before weekends and making sure we knew where each party was during each step. She helped us understand the various requirements of the parties and kept us on track to close on time. She was responsive and proactive throughout. In the future, we'll only use Jenna. Not only was she reasonably priced, but her service far exceeded what we've heard about other escrow agents from our friends and family.
Dave L.
I'm a real estate developer and was referred to Amie from one of my brokers that we needed escrow services. I've only worked with Amie at Granite, so I can't speak to the rest of the office, but she has been the best and always goes above and beyond to make sure everything is tracking to close without hiccups. We've probably done around a dozen transactions and they've all gone smoothly and quickly. One of the buying agents on a transaction even commented on how good she was and I think she uses Granite as well now, too.
El R.
We just closed escrow and this company has been amazing!!!! I've dealt with few other companies who were simply ineffective. I worked with a pleasant woman named Amie Won and she was just so professional, efficient, and most importantly she gets it! She had all my documents on a timely manner and helped us close escrow the best way possible!! I highly recommend Granite escrow to everyone and plan on working with Amie in the future!! Thanks again guys!!
Nina C.
AMIE WON is the best! Had the best experience with her! Super professional and goes above and beyond for her clients! I've referred her many colleagues from my agency and all have had only positive feedback!
James H.
Amie Won of Granite escrow was superb in our multifamily deal. She kept everything running smoothly with no hiccups until close. My clients were very pleased with her level of service. Highly recommended!
Gerry M.
Granite Escrow in Beverly Hills is my go-to escrow services company. I'm a real estate broker and have worked with escrow officer Cory Schwab for almost 10 years. They are thorough and professional. When I get to choose escrow for my clients and the sale of their properties, there is never a question of which escrow company to call. Granite Escrow. Just my opinion, but it's obvious to me that some of the more "colorful" reviews here smack of competition planting fake reviews. Do the research. Granite is top notch. #escrow #realestate #beverlyhills
Scott T.
As a Realtor who relies on escrow services to ensure a smooth transaction, I can say without any question that John Song at Granite is THE BEST escrow officer in the business. John is organized, professional, and extremely thoughtful. Furthermore, the company is a 3rd party unaffiliated company, which is important to many of our clients. I can't recommend them highly enough. Thanks John for your continued excellent service!!
Fred A.
I recently worked with Tami Darling and her team at Granite Escrow Newport Beach and it was a pleasure to work with her through out the entire process. She was super response with every email and phone call. During the purchase of a home, whether you are on the buying side, listing side or on the mortgage side there is always a lot of stress, however Tammy was pleasant to work with from start to finish. I would work with her again and again! Thank you Tami, you are a DARLING, pun intended:)
Sophie P.
Mark is very helpful. He is very polite and explained everything clearly. The whole process is smooth and perfect
Renee P.
I would highly recommend working with Finnae! From the very beginning, she worked effectively keeping my file moving along hitting all the deadlines and notifying me if we had to push a little more than usual to keep on track! She is the kind of person you want on your team, as a top producer we rely on our people who know how we work and what we expect and she is that kind of lady! She defiantly earned my future business, we need good strong communicators on our teams of professionals and she is a huge asset to running a smooth experience for our clients.
Moylan Realty Group, Inc
We’ve been working with Cory Schwab, escrow officer at Granite Escrow, for over ten years and trust all of our transactions in her very capable hands. Escrow is a vital part of all of our transactions (sales), for both the buyer and seller as well as the brokerages handling the sale. They are a neutral party that ensures all required documents get signed, loans are funded, buyer’s money is in place, and final recording of the sale is completed. Cory communicates with the buyer and seller throughout the transaction. She confirms that each side is providing proper information as it becomes due, and handles all monies and aspects of the transaction. Cory is super organized and makes what can sometimes feel like a stressful process easy to understand and, in the end, a great experience.
Barry S.
Flawless-Tammi Darling handled our very quick all cash foreign buyer with a ridiculously short escrow timeframe flawlessly. From opening of escrow to move out 7 days. No words to describe how grateful we are that Tammi was at the top of her game. She anticipated every move and her communication skills, confidence and professionalism made the process flow seamlessly. I would definitely recommend Tammi and Granite especially if the deal is complicated.
Terri Pontzious
Love working with Granite Escrow! Great service, great people, absolutely the best!
Cynthia Nordskog
Granite escrow is professional, dedicated and on task. I highly recommend them for any escrow services.
James C.
I've been working with Granite Escrow Beverly Hills for years. Amie has been my go to Escrow Officer for good reason. She's always available for me and definitely has extensive knowledge in her field. She treated my clients with care and executed the transaction flawlessly. I would gladly recommend Amie Won to anyone looking for a professional, knowledgeable, responsive, and dedicated escrow officer.
Jason S.
Jason and his team were amazing throughout the entire transaction. Great communication, explained everything and they were always there for any and all questions. Very professional and easy to work with. I highly recommend them and look forward to using them in the future.
Mark M.
Jason and his team were amazing throughout the entire transaction. Great communication, explained everything and they were always there for any and all questions. Very professional and easy to work with. I highly recommend them and look forward to using them in the future.
Jason S.
Heidi was absolutely incredible from start to finish. Super knowledgeable, always available, and made the process remarkably easy. Thank you, Heidi!
Dave L.
I'm a real estate developer and was referred to Amie from one of my brokers that we needed escrow services. I've only worked with Amie at Granite, so I can't speak to the rest of the office, but she has been the best and always goes above and beyond to make sure everything is tracking to close without hiccups. We've probably done around a dozen transactions and they've all gone smoothly and quickly. One of the buying agents on a transaction even commented on how good she was and I think she uses Granite as well now, too.